Refund Policy

Cancellations by FIU Jack D. Gordon Institute for Public Policy (JGI)

JGI reserves the right to cancel or reschedule any program with insufficient enrollment or for reasons beyond FIU’s control. If a certificate program is cancelled, the participant will be given a full refund.

If a program is cancelled, JGI’s liability is limited to a full refund of the program fee already paid. JGI is not responsible for travel or related costs under any circumstances. Participants may want to consider purchasing trip cancellation insurance in the unlikely event that a program is cancelled or they cannot attend for personal or professional reasons.

Cancellation of a JGI program by participant

In preparation for your participation in JGI programs, several irreversible commitments are made once you register for a program. The following guidelines apply to all written requests for cancellation by the participant:

  • Cancellations received at least 30 days prior to the program’s start date will receive a full refund.
  • Cancellations received between 30 and 15 days prior to the program’s start date will receive a refund equal to 60% of the full (undiscounted) program fee.
  • Cancellations received within 15 days prior to the program’s start date are non-refundable.

At the full discretion of JGI, we may offer a participant the option to transfer their registration to a subsequent program with similar registration costs. The transfer must be applied and used within 12 months of the cancellation. Failure to use the transfer allowance within 12 months will result in a forfeit of that allowance. Should changes in pricing occur for subsequent programs to which registrations were transferred, the participant will be responsible for any additional fees, as applicable.

The request to cancel or transfer your registration for any program must be received by JGI in writing to JGI@fiu.edu. If a payment for a program was made with a credit card, the refund will occur 10 business days after the written request to drop a program has been approved by JGI, or 10 business days after the initial credit card transaction has cleared, whichever is later. Once a request to cancel is submitted, you will receive notification of receipt of the request and approval, or decline, of that request.

Applicant Agreement to Terms

I have read and agree to the terms of the registration policies listed above. I, in addition to my sponsoring company (if applicable), agree to be responsible for and pay all fees. I certify that I am 18 years of age or older and that all the information provided in connection with this application is authentic and accurate.

Privacy Policy

The FIU Jack D. Gordon Institute for Public Policy collects and stores contact information (such as name, telephone, address, and D.O.B.) provided by visitors to the Web site. Technology is used to encrypt or scramble information submitted via this site. Communications between the Web browser (such as Google Chrome or Microsoft Internet Explorer) and this server (gicart.fiu.edu) are encrypted on all URLs that begin with https:// in the location.

The FIU Jack D. Gordon Institute for Public Policy will not store any sensitive information (such as credit card information) submitted via this Web site. Any payments submitted through this Website, are handled by WooCommerce, the provider of credit card payment services for the site. If you make a payment on this Web site, the related credit card information and credit card transactions are stored by WooCommerce in a secure environment. WooCommerce is Payment Card Industry Data Security Standard (PCI DSS) certified.

The FIU Jack D. Gordon Institute for Public Policy will not share your contact information with other organizations. Information submitted via this Website will not be disclosed to third parties or other government agencies, unless required by state or federal law. Please note that Florida’s public records law requires that all information received in connection with state business including e-mail addresses, be made available to anyone upon request, unless the information is subject to a specific statutory exemption.

If you have questions about this privacy policy, or have suggestions on how it may be improved, please contact us at 305.348.2977.  This statement constitutes the privacy policy for the FIU Jack D. Gordon Institute for Public Policy Web site only.  Please note that while Florida International University respects individual privacy, Web sites of other units within FIU may have different privacy policies.